At Wig-O-Mania, our mission goes beyond providing high-quality wigs and hair solutions. We are committed to transforming lives, empowering individuals, and delivering exceptional value through our products and services. Our core values guide every aspect of our business, ensuring that we remain a trusted name in the industry while positively impacting the communities we serve.
Our Creed
Ø We believe in the free enterprise system. We shall consistently treat our customers, employees, investing partners, suppliers, and the community with honesty, dignity, fairness, and respect.
Ø We will conduct our business to the highest ethical standards.
Ø We require these same standards of our sub-contractors, partners, and associated companies.
Our Code of Ethics & Values
Wig-O-Mania upholds the highest standards of Ethics & Integrity in business conduct and customer care. It considers its customer relationships it’s most valuable asset and makes every effort to serve its customers with courtesy, promptness and attention to detail. We pursue our mission with honor, fairness and respect for the individual, ever mindful that there is no "right way" to do the "wrong thing."
The Wig-O-Mania Code of Ethics declares the following:
Ø Stay truthful in all aspects of our business
Ø Fully deliver on our promises
Ø Continually engage with our customers to provide successive improvements and outstanding customer service
Ø Build community to create success for our Corporates & Distributors
Inclusivity and Diversity
We celebrate individuality and cater to a wide spectrum of customers, regardless of age, gender, or cultural background. Our product range is designed to suit diverse hair textures, styles, and preferences, making Wig-O-Mania a brand for everyone.
Empowerment Through Confidence
Hair is a powerful part of personal identity, and we aim to empower individuals by restoring their confidence and enhancing their appearance. Whether it’s helping someone through hair loss or inspiring a bold new look, Wig-O-Mania plays a vital role in self-expression and self-esteem.
Innovative Culture
We execute with simplicity and strive for Continuous Improvement to achieve excellence in everything we do. Wig-O-Mania endeavors to seek innovative and best service practices from internal and external service organizations globally and adapt quickly to its implementation.
Customer-Centric Approach
Our customers are at the heart of everything we do. We strive to provide:
- Personalized Consultations: Understanding individual needs to recommend the perfect hair solution.
- Unmatched Support: Offering guidance and care throughout the customer journey, from selection to after-sales support.
We believe in building long-lasting relationships based on trust, respect, and satisfaction.
Excellence in Customer Relation and Satisfaction:
We believe that striving to be the best in our work, our relationships, our ideas and our services is the greatest demonstration of our pledge to Customer satisfaction. We are determined to do the best at what matters most. We strive to be proactive, innovative and creative in all we do. Our success depends on our executives and employees’ ability to deliver the consistent level of excellence expected by all who rely on us. All human resource policies and activities are intended to create a respectful workplace where every individual has the opportunity to reach their highest potential.
We never promise more than we can deliver but endeavour to give customers more than they expect. As a result we win their long term loyalty.
We ensure very prompt handling of our customer complaints or suggestions quickly and with a positive attitude.
We strive to preserve our relationship with the complaining customer instead of our immediate profit from them. In turn they reward you with more sales and referrals. We therefore win their long term loyalty. It also makes it difficult for our competitors to steal customers. Our Customers generally do not like to risk an uncertain experience with a competitor when they know they will get more than they expect from us.
Investor Relations – Wig-O-Mania is committed to a high level of corporate transparency, with the objective to facilitate timely and accurate communication to its investment partners & community. Wig-O-Mania ensures that the Shareholders and Investors have easy access to significant information pertaining to the Corporation. It will continue to foster strong investor confidence in the company and to practice fair and continued transparent disclosure of our performance and results, and to ultimately maximize shareholders & Investors returns and value.
Wig-O-Mania’s Core Values in Action
Every product we design, every interaction we have, and every initiative we undertake reflects our unwavering commitment to these core values. Whether you're in Chennai, Hyderabad, Coimbatore, or anywhere else, Wig-O-Mania stands by its promise to deliver excellence, empower individuals, and inspire confidence through hair solutions.
Let us help you discover your best self with Wig-O-Mania—where hair meets transformation.
Our Vision
To be the leading brand in wigs, hairpieces, and hair extensions by offering transformative solutions that blend beauty, comfort, and confidence.
Our Mission
To provide every customer with a hair solution that empowers them to look and feel their best, while maintaining ethical practices, inclusivity, and exceptional quality.
Author Bio: Mr. Hasnain is the CEO of Wig-O-Mania which is a Top UK Brand and Company.
He can be reached via email on [email protected]
He actively maintains his blog that carries all the information needed on the subject matter.
Feel free to write to him with your questions and clarifications.
